The emergence of hyper-automation has evolved from a mere option to a necessity. With an intensifying digital transformation post-COVID-19, businesses will need to automate more IT and business processes.
Efficiency in automation and technology adoption is conducive to productivity. The downstream effects of automation will drive lasting and profound business value, regardless of how the mailroom is organized.
To redefine complex processes, you will require smart tools such as Mailroom by PackageX that is the best mailroom management software, and Dispatch by PackageX that is a same day delivery app. Along with these two, you can also automate self-serve pickup by integrating your mailroom with package lockers.
Let’s look at the three most important elements that PackageX provides and your business needs!
An Integrated System
As artificial intelligence and machine learning improve automation, the scope of automated tasks leaps from rote tasks to complicated processes requiring intelligence and reasoning that traditionally require human assistance. Many factors contribute to operational inefficiency, not just the increasing package volume. While a few solutions exist, you need to treat the symptoms rather than the cause.
Implementation of an integrated system to facilitate inbound package delivery across delivery providers and managers. The entire chain of delivery can be tracked from the receiving dock through the delivery. With Mailroom and Dispatch by PackageX, you will be able to see the whole lifecycle of any package you receive and return.
Creating a more satisfying experience for everyone involved in the package management process requires a holistic approach.
Intelligent Capture with OCR
Accessibility can be enhanced through the use of optical character recognition. The software allows mailroom staff to scan 50 packages at once, improving efficiency and operational productivity. Scan times are shortened significantly. The mobile app of Mailroom by PackageX can scan bar codes, QR codes, and even handwritten labels.
Simply take a photo of the delivery, and the app handles the rest! The app will automate the scanning and processing of packages, with built-in troubleshooting to prevent lagging pages as you go about your day.
OCR uses intelligent algorithms to give you the maximum results at the bare minimum cost. Delivery recipients are automatically notified after scanning. Image-rich notifications are an innovative new feature that will enable operators to send picture notifications about the condition of a package to recipients, avoiding any further inquiries about it. Afterward, you can edit the contents of your parcel as well.
Moreover, an editable digital system allows you to search for recipients using keywords or phrases by entering keywords.
By storing and maintaining a digital format document, Mailroom by PackageX will free you from dealing with bulky file cabinets and physical access restrictions. Make the best first impression with this workplace management tool!
Swift Shipping System
The business expansion comes with increased responsibility and the need for additional resources. With so many added layers of difficulty and complexity, you need an ecosystem of delivery-based businesses such as Dispatch by PackageX. Connecting traditional and on-demand courier services with retailers via a modern app offers the lowest possible rates across the country.
Fast delivery is expected when a customer orders something. You can increase customer satisfaction by offering same-day delivery. Smooth and seamless operations can be achieved by using Dispatch by PackageX.
Customer visibility is required as soon as the package is shipped. PackageX Dispatch lets you track packages in real-time and provides transparency for senders and receivers. Furthermore, you can send shipments without adding labels.
Delivering products on the same day will fundamentally change the way consumers shop. It simplifies the shopping process by integrating online and offline retail. The demand for same-day delivery is distinctively growing because of its compelling proposition.
Get started generating labels to track deliveries in just a minute by signing up on the app, entering the required information, and reviewing your tracking results.
Dispatch offers access to local retail stores and businesses for couriers. Retailers can integrate labels into the Dispatch API; however, they only have to pay for their customers’ labels.
Dispatch by PackageX provides multichannel dispatch relief to your mailroom.
Double the Outcome and Lessen the Effort
Taking into consideration the complexities of today’s changing markets is important in devising the best practices for proactive inbound management. Focusing on these processes will have a far greater effect than clearly defined growth strategies.
A well-oiled inbound and outbound model allows companies to respond quickly to changes and overcome obstacles. Rather than wasting time on paperwork and inefficiencies, employees can focus on improving mailroom operations and providing excellent customer service due to the digitization of mailroom processes.
The Mailroom by PackageX cloud-based software is trusted by great teams and operates in 210+ cities worldwide. You can also design, customize, and optimize workflows to create a strategy that will abet your business to thrive forward on the things that matter.