Do you want to make sure your best employees stay with your company? If so, it is important for you to talk to your employees on a regular basis. Unfortunately, one of the biggest mistakes people make is not collecting feedback from their employees. That is why you might be looking for the best pulse survey available to help you keep an eye on what your employees think of your business. What are a few of the most important points you should think about as you put together your employee survey? Take a look at a few key points below, and make sure you collect feedback from your employees.
First, you need to think about how long the process actually takes. Everyone will develop survey fatigue eventually. If the survey is too long, your employees will not want to do it. Furthermore, your managers will not want to administer it. Regardless of whether you use an electronic form or have a face-to-face meeting, you need to try to keep the survey short and sweet. Think about what questions you really want to ask. You may want to get rid of the Icebreaker questions because there is a good chance that your employees and your managers already know each other. Make sure you keep the survey process relatively short.
2. Electronic or Face To Face?
Next, you should think about whether you want to conduct a survey electronically or have it be done face-to-face. There are a number of benefits that come from each process. If you have the survey face-to-face, it feels much more personal. Your employees will have an easier time feeling like someone is actually listening to what they have to say. They might open up more in a face-to-face survey. On the other hand, there are benefits of an electronic survey as well. It is easier to schedule because your employees can do it whenever they get a free minute. Furthermore, your employees may be more honest if they feel like the survey is anonymous. Consider the benefits of both options.
Even though you certainly want to listen to what all of your employees have to say, it is important for you to look for themes in the survey. What this means is that you need to see if there are any commonalities across multiple surveys. For example, if a lot of employees are complaining about a specific piece of software, it is probably time for you to take a look at other options. Or, if a lot of employees say that they really like something you are doing, you should try to keep doing that thing. Try to look for themes among survey responses.
You should also think about how often you want to administer these surveys. Again, you do not want to put your employees through survey fatigue. Furthermore, the more time your employees spend doing surveys, the less time they actually spend working. On the other hand, you still need to have a regular process for collecting feedback. That way, your employees know that you are listening to what they have to say. Do you want to do surveys once every quarter? Do you want to have a bigger meeting at the end of the year? Think about how often you actually want to do the surveys.
Finally, to put together a successful survey, make sure you foster transparency as well. It isn’t enough to simply do the surveys. You also need to show your employees exactly what you are doing with the information you collect. What are you going to do with the surveys? Are you going to tally up the results? Are you going to follow up on something? If your employees feel like what they say actually matters, they will be more likely to be honest with you. Furthermore, you can also improve your retention rates because people want to work at a company that they know values what they have to say.
Get the Most out of the Survey Process
These are a few of the most important points you need to keep in mind if you are looking for a way to conduct surveys with your employees. It is critical for you to have employee surveys available because you want your employees to provide feedback. If you do not collect feedback from your employees, they will feel like their voices are not being heard. As a result, they may decide to switch jobs and go to work for one of your competitors. If you would like to get more out of the survey process, you might want to talk to a professional who can help you craft a better survey for your employees.
